About American Express:

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

Join Team Amex and let’s lead the way together.

Amex Flex:

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Business Overview:

Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry the lowest credit loss rates. It uses an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending and provide a premier customer experience. The team leads efforts that leverage data and digital advancements to improve risk management as well as enable commerce and lead to innovation.

A single decision can have many outcomes. And when that decision affects millions of cardmembers and merchants, it needs to be the right one. That’s where our Product teams comes in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative approaches that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams.

Job Responsibilities:

There are diverse set of roles within Product job family, with varying responsibilities and skill requirements. A brief description of the roles and skills is outlined below:

Product Development – Develop next generation software products and solutions to solve business problems using the latest tools and technologies. Collaborate with multiple business partners, technology teams and other product teams to build and iterate on products that directly impact customers and prospects. Run the implementation of critical products, drive global, reusable and configurable design, rule authoring, testing, integration, and product implementation using low-code tools. This cluster includes mix different roles, with varying requirements on technical foresight – from Low-Code tools to Pro-Code programming skills.
Product Management – Solve various business problems by conceptualization, development & ownership of next generation technology products to meet business objectives in a constantly evolving dynamic economic environment. Support execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
Data Steward – Run end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate efficiently within large cross-functional teams, and influence business partners to lead change.

Selected candidate will be allocated to one of these roles depending on the fitment and business requirements.

Generally, the role will entail some of the below responsibilities:

Develop robust data management, data integration and data quality processes by using best-in-class technology
Innovate with a focus on developing newer and better approaches using big data technologies
Find innovative techniques to bring scale to critical initiatives and enhance productivity
Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable build of new capabilities, modules and maintenance of existing assets.

Minimum Qualifications

Qualifications and Skills Required:

Strong analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to solve unstructured problems
Ability to work effectively in a team environment
Ability to learn quickly and work independently with complex, unstructured initiatives
Ability to challenge the status quo and drive innovation

Job Location: Hybrid (Gurgaon/Bangalore) – depending on business requirements

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Campus Benefits

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express - Product Development & Management

Station Overview

Project 1

Intern – Product Development & Management Credit and Fraud Risk (CFR)