Role Summary: As a Product Intern, you will contribute directly to building and improving user-centric features by supporting product managers across the product development lifecycle. This role is integral to accelerating product development by enabling better documentation, insights from user data, and smoother feature delivery—helping ClickPost scale intelligently while keeping the customer experience at its core. Within the Product team, we are looking to enhance our responsiveness to user needs, launch new features, and maintain a high-quality product experience. This internship is designed to support these efforts and provide hands-on product exposure in a fast-paced tech environment.

What You Will Achieve In 1 month, you will be: Familiar with ClickPost’s product ecosystem, internal tools, and workflows. You’ll contribute to drafting Product Requirement Documents (PRDs) and support user research. In 3 months, you will be:

Independently managing smaller product initiatives, analyzing customer feedback, conducting competitor research, and documenting feature flows and help guides. In 6 months, you will be: Driving internal alignment across stakeholders for features you support, defining success metrics, and contributing to testing and release activities. You’ll also explore and propose improvements or new ideas for AI-powered features.

You are someone who we can count on to Own:

Write detailed PRDs for new features and product improvements

Analyze user pain points using support data, feedback, and research

Document product flows and internal processes Learn:

Understand end-to-end product development in a B2B SaaS environment

Learn how to define and measure success metrics for features

Explore UX writing, product QA, and how AI integrates into SaaS Improve:

Suggest enhancements based on competitor analysis and internal feedback

Create or iterate on customer-facing help guides and product documentation

Help streamline documentation and stakeholder alignment processes

Clickpost.AI - Product Intern

Station Overview

Project 1

Product Intern